Senior Manager — Insurance Operations & Compliance

Faiz
Abdullah

Insurance Operations · Risk & Compliance · Financial Governance
Gurgaon, India → Dubai, UAE

"Compliance is not a checkbox.
It is the foundation every great
insurance organisation is built on."

0+
Years Experience
0
International Markets
₹2,200 Cr
Operations Managed
0+
Insurer Relationships
LinkedIn Profile
My Declared Goal
BY DECEMBER 2031
FA
2031

Director

Insurance Operations & Compliance

Governing
AML/CFT Frameworks
Financial Controls
Operational Excellence

At a world-class UAE insurer or TPA — at the highest level.

Compliance & Insurance Certifications
CAMS
Cert CII
GRCP
Professional Journey

19 Years.
5 Chapters.

From branch finance in Patna to governing national insurance operations — and now setting course for the UAE market.

Chapter 01
2007 – 2014
The Foundation
Bajaj Allianz General Insurance · Kolkata, Patna & Gurgaon

Started from branch finance operations — mastering cash management, bank reconciliation, 64VB compliance and internal audit discipline across Patna and Gurgaon branches over 7 years. Built the operational foundation that underpins everything that followed.

Chapter 02
2014 – 2019
The Scale
Bharti Airtel Limited · Gurgaon

Managed INR 2,200+ Cr in partner financial operations across 18 international subsidiaries spanning Africa, Middle East, Europe and Asia — using Oracle ERP for multi-country reconciliation and reporting at global scale.

Chapter 03
2019 – 2022
The Expertise
Go Digit General Insurance · Patna

Built partner financial governance, broker management, commission operations and insurance finance frameworks — bringing structure and discipline to a high-growth InsurTech environment.

Chapter 04
2022 – 2026
The Leadership
Insurance Dekho · Gurgaon

Led PAN-India national motor insurance operations — governing INR 300+ Cr monthly reconciliation across 22+ insurer relationships and leading a team of 6 direct reports at Senior Manager level.

Chapter 05
2026 →
The Vision
UAE

Bringing 19 years of operational excellence, financial governance and compliance discipline to the world's fastest growing insurance market — targeting Senior Leadership by December 2031.

Core Expertise

Four Pillars of Operational Mastery

🏛
Insurance Operations
Motor InsuranceHealth InsurancePolicy AdministrationInsurer Grid GovernancePay-in & RetentionSLA / TAT ManagementTPA Back-OfficeOperational ExcellenceSOP DevelopmentProcess Improvement
⚖️
Risk & Compliance
Internal Audit64VB ComplianceRevenue Leakage ControlRegulatory AdherenceEnterprise Risk ManagementInternal Controls
📊
Financial Operations
ReconciliationAR ManagementMIS ReportingPartner FinanceCredit Float ManagementOracle ERPP&L GovernanceBudget ManagementBordereaux ReportingIFRS 17 Awareness
🎯
Governance & Excellence
SOP DevelopmentKPI MonitoringSix SigmaTeam LeadershipStakeholder ManagementChange ManagementPerformance ManagementCross-functional LeadershipCapacity PlanningOperational Audit
Career Milestones

The Numbers
Tell the Story

19 years of insurance operations, financial governance and compliance — measured not in titles, but in scale, precision and results delivered across India and 18 international markets.

0
Crore INR Managed
Bharti Airtel · 18 International Subsidiaries
0
Crore INR Monthly Reconciliation
Insurance Dekho · National Operations
0
Years Experience
General Insurance · Telecom · InsurTech
0
International Markets
Africa · Middle East · Europe · Asia
0
Insurer Relationships
Motor LOB · PAN-India National Operations
0
Companies Reconciled Monthly
Bharti Airtel · Multi-Country Operations
Certification Roadmap

Building the Director Profile

Jun 2026
✓
Lean Six Sigma White Belt
Management & Strategy Institute · ID: 354672133
Completed
May 2026
✓
Risk Management Foundations
LinkedIn Learning
Completed
May 2026
✓
Risk Management & Insurance Planning
LinkedIn Learning
Completed
May 2026
✓
AML, KYC & IFRS — Banking & Insurance
LinkedIn Learning
Completed
Dec 2026
⟳
Lean Six Sigma Yellow Belt
AIGPE via Udemy
In Progress
Feb 2027
◎
Lean Six Sigma Green Belt
AIGPE
Planned
Apr 2027
◎
CAMS — Certified Anti-Money Laundering Specialist
ACAMS · Most demanded UAE compliance cert · Named in UAE JDs
Priority 2nd
Jul 2027
◎
Certificate in Insurance (Cert CII)
Chartered Insurance Institute · London · UAE Insurers Recognise It
Priority 3rd
Oct 2027
◎
GRC Professional (GRCP)
OCEG · Framework Complement to CAMS · Open Book Online
Priority 4th
Featured Work

Professional Portfolio

📈
Insurance Operations Achievement Portfolio

19 Years · INR 2,200 Cr · 18 International Markets · 22+ Insurer Relationships. Career milestones and key achievements documented.

↗
⚙️
Operational Excellence Case Study

National Motor Reconciliation Overhaul — Insurance Dekho 2022–2026. DMAIC framework applied to INR 300 Cr+ monthly reconciliation operations.

↗
🛡️
Risk & Compliance Framework

Professional overview of risk management practice, AML/CFT awareness, IRDAI compliance, internal audit governance and 64VB compliance.

↗
Open to Opportunities

Let's Connect

Senior insurance operations and compliance professional actively targeting UAE opportunities. Available for Senior Manager roles across insurers, TPAs, Banks and financial institutions.

UAESaudi ArabiaBahrainQatarKuwaitOman
Verified & Authentic

Credentials & Recognition

Certifications
Awards & Recognition
🏆
Certificate of Excellence — Finance
Bajaj Allianz GIC · National Level · 2012
🏆
Best Performer — Finance Delhi Zone
Bajaj Allianz GIC · Q1 FY 2012-13
🏆
Certificate of Appreciation — Open Item Resolution
Bharti Airtel Limited · 2015-16
🏆
Certificate of Appreciation — VAS Partner Closure
Bharti Airtel Limited · 2014-15
Education
© 2026 · Insurance Operations & Compliance Leader · UAE Bound
Home Vision 2031 My Story Expertise Milestones Certifications Portfolio Contact
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